HOW CAN WE HELP?

We're here to assist you. 

Are you at a station and require help?

For open trips or technical issues give us a call for immediate assistance: (855) 898-2378

Do you have a charge or account related inquiries?

The best way to get your detailed questions answered is email us at: customerservice@bikesharetoronto.com
[Usual response times range from 24-48 hours]

Visit our FAQ page and use the directory to find the information you’re looking for.

Follow @BikeShareTO on X for real-time service alerts, station moves, and program updates.