How Can We Help?

We want to hear from you—contact us at any time!


Customer Service

Phone: (855) 898-2378



To locate your record and better assist you, please include your email address that is linked to your account or your bike share key number (the ID code is right below the bar code).


Please review our FAQ to see if the answer you need is there before contacting Customer Service.


Here are a few general questions customers ask:

See all FAQ