We're here to assist you. 

Are you at a station and require help?

For open trips or technical issues please call customer service for immediate assistance: (855) 898-2378

Do you have a charge or an account related inquiry?

The best way to get your detailed questions answered is to email us at:

Our team will get back to you as quickly as possible, generally between 24-48 hours. Please include your email and/or phone number on file for the quickest resolution.

Looking for more information?

Visit our FAQ page and use the directory to find the information you’re looking for.

Follow @BikeShareTO on X for real-time service alerts, station moves, and program updates.